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Privacy Policy

Last Updated: November 2025

At MaidBee, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our cleaning services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, home address, and any details you provide when booking a cleaning or requesting an estimate.

  • Payment Information: If you make a payment online, billing details are processed securely through our payment provider.

  • Usage Data: Information about how you use our website, including your IP address, browser type, and device information.

2. How We Use Your Information

We use your information to:

  • Schedule and manage cleaning services

  • Communicate with you about your bookings or inquiries

  • Process payments and send invoices

  • Improve our website and customer experience

  • Send updates, offers, and cleaning tips (only if you choose to subscribe)

3. Sharing of Information

We never sell or rent your personal data.
We may share limited information with:

  • Service providers who assist in delivering our services (e.g., payment processors, email tools)

  • Law enforcement when required by law or to protect against fraud or abuse

4. Data Security

We take reasonable measures to protect your information using secure servers, encrypted connections, and limited access to sensitive data.

5. Cookies

  • Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

6. Your Rights

You may:

  • Request a copy of the data we hold about you

  • Ask for corrections or deletion of your data

  • Withdraw consent for marketing communications

To make a request, please contact us at info@maidbee.com.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 info@maidbee.com
📍 Orange County, CA

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Privacy Policy

Last Updated: February 2026

Maidbee Residential Cleaning Services (“Maidbee,” “Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, schedule services, or otherwise interact with us.

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This Policy applies to residents of California, including Orange County.

1. Categories of Personal Information We Collect

Under California law, we collect the following categories of personal information:

 

A. Identifiers

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing address

  • IP address

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B. Commercial Information

  • Service history

  • Appointment records

  • Payment confirmations

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C. Internet Activity

  • Website usage data

  • Browser type

  • Device information

  • Referring pages

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D. Geolocation Data

Approximate location derived from IP address

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E. Communications

  • Emails

  • Contact form submissions

  • Customer service interactions

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2. How We Use Your Information

We use your information to:

  • Schedule and provide cleaning services

  • Communicate about bookings and updates

  • Process payments

  • Send invoices and receipts

  • Respond to customer inquiries

  • Improve our website and services

  • Send promotional communications (only if you opt in)

  • Comply with legal obligations

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We do not use personal information for automated decision-making or profiling that produces legal effects

3. Sale or Sharing of Personal information

Maidbee does not sell your personal information. We do not share personal information for cross-context behavioral advertising.

4. Disclosure of Personal Information

We may disclose personal information to:

  • Payment processors

  • Scheduling and booking software providers

  • Website hosting providers

  • Email service providers

  • Government authorities when legally required

All service providers are contractually required to protect your information.

5. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Comply with tax and legal obligations

  • Resolve disputes

6. Your California Privacy Rights (CCPA/CPRA)

California residents have the right to:

✔ Right to Know

Request information about:

  • Categories of personal information collected

  • Sources of collection

  • Business purpose for collection

  • Categories of third parties disclosed to

✔ Right to Access

Request a copy of the personal information we have about you.

✔ Right to Delete

Request deletion of your personal information, subject to legal exceptions.

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✔ Right to Correct

Request correction of inaccurate personal information.

✔ Right to Limit Use of Sensitive Personal Information

Although we do not collect sensitive personal information, you may contact us if you believe otherwise.

✔ Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

7. How to Exercise Your Rights

To submit a request:

📧 Email: info@maidbee.com

We may need to verify your identity before processing your request.
We will respond within 45 days as required by California law.

You may designate an authorized agent to submit a request on your behalf.

8. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

You may disable cookies in your browser settings.

We do not use cookies for selling or sharing personal data.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 info@maidbee.com
📍 Orange County, CA

10. Data Security

We implement reasonable safeguards, including:

  • Encrypted website connections (HTTPS)

  • Secure payment processing

  • Limited access to personal information

  • Secure internal systems

No online system is completely secure.

11. Shine the Light Disclosure

Under California Civil Code Section 1798.83, California residents may request information regarding disclosure of personal information to third parties for direct marketing purposes. Maidbee does not share personal information with third parties for their direct marketing purposes.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by revising the “Last Updated” date above.

Continued use of our services constitutes acceptance of any updates.

13. Contact Information

Maidbee Residential Cleaning Services
Orange County, California
📧 info@maidbee.com

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